By shopping with us you are agreeing to the terms below which apply to any purchase made on our web site. These Terms and Conditions were most recently updated on February 10th 2012 and apply to sales to the general public. If you are a business, different terms and conditions will apply. If it appears to us that you are a business we will contact you to set up a business account and our business account terms and conditions will then apply.
This web site is operated by Good Ventures Limited ("we", "us" or "our"). All purchases made on this web site are governed by these Terms and Conditions at any time although the Terms and Conditions governing any given purchase will be those in effect at the date of your order. If you order goods after we have published any changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise terms and conditions applicable to your purchase. To assist you in determining whether the Terms and Conditions have changed since your most recent order we will display the date and time when these Terms and Conditions were most recently updated.
Good Ventures Limited is the supplier of all the products on this website.
Our registered address is 78 York Street, London, W1H 1DP UK.
Company registration number 06430284.
VAT registration number 947493378.
Your obligations and responsibilities
When accessing or using our site, you are bound by these Terms and Conditions.
You shall always act in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site.
When registering as a customer with evolve you are confirming and guaranteeing that the personal information which you are required to provide when you register is true, accurate and current in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately.
If you forget your password we will reset it upon your request and send it to the email address, which you specified when you registered.
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable legal fees, resulting from any action you take that imposes an unreasonable burden or load on our infrastructure.
We reserve the right to:
- modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change.
It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
Third party links
To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for the privacy practices of such websites - the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to:
- frame or utilise framing techniques to enclose the Site or any portion thereof
- modify or download the Site or its contents (except caching or as necessary to view content);
- make any use of the Site or its Content other than personal use;
- create any derivative work based upon either the Site or its Content;
- collect account information for the benefit of another party;
- use any meta tags or any other "hidden text" utilising our name or the Trademarks;
- use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure;
- create a hyperlink to the home page of the Site, replicate our Content
- use any Trademark without express written permission;
Any unauthorised use by you of the Site terminates the limited license set forth in this Section without prejudice to any other remedy provided by applicable law.
About the information we collect
Your privacy and the security of your personal information is our highest priority. The only personal information we collect is information that you give us when you register and when you place an order. We use that information to service your account and to personalise your experience at evolvebeauty.co.uk.
The personal information Good Ventures will collect generally comprises name, address, contact details (address, email) and credit card or bank details.
By providing such information to us, you will be deemed to have consented to our collection of such information. If you have provided us with the personal information of any third party, please ensure that you have their consent to do so. Your name and address is required to deliver your goods. We ask for your e-mail address and password when you register on the site.
You then do not need to re-enter your name and address when you return to the site at a later date. We use your email address to confirm your order and to keep you informed of its progress. The only other occasion when Good Ventures will use your e-mail address is, with your permission, to send you from time to time, further information on evolve beauty news and special offers. Again, you have to opt in to receive this information and any promotional email that you receive from us will also allow you to unsubscribe to further email promotions if you decide at a later stage that you no longer wish to receive emails with news and special offers from Good Ventures.
If you wish to see or amend your information visit the pages available under the My Account menu on our website.
We implement various security measures in accordance with industry standards to protect the security of your personal information. If you share a computer, we recommend that you always sign out (by closing all browser windows) before leaving it unattended.
Your details will never be disclosed to any third party unless for compliance with any applicable law, regulation, legal process or governmental request. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.
Good Ventures will have no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties.
Purchase of products
Payment may be made by debit, credit or charge cards. The debit, credit and charge cards accepted by us are those listed on the web site on the date on which your order is placed. Authority for payment will be requested from your card issuer at the time of your order.
Credit Card Security
All credit card transactions are conducted on a secure external server. No card details for website transactions are held on our own site or seen by anybody at Good Ventures Limited. You agree to compensate us in full against all reasonable costs expenses and outgoings incurred by us in obtaining payments from you in the event a failed payment occurs. This will include an administration charge of not less than £20. We may at any time after a failed payment has occurred, ask a debt collection agency to collect payment from you.
Electronic contract creation and cancellation
We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
Occasionally, orders or parts of an order are cancelled or held by our system for various reasons. Some reasons are:
- Item(s) not available
- Difficulty in processing payment information
- Cannot ship to address provided
- Duplicate order was placed
- Cancelled due to a customer request.
If your order is cancelled, you will receive an email to explain the reason for the cancellation. Your original payment method will be refunded to the appropriate amount. If you wish to change or cancel your order prior to dispatch please email or call on 0844 9910061 with your order number. Please note as we generally dispatch orders within 48hours, it may not be possible to cancel prior to dispatch. In this instance you would have to return your order once received in accordance with our Returns Policy.
To be eligible to purchase goods on this Site and to lawfully enter into and form contracts on this Site under English law you must: (a) register on the Site; and (b) be the holder of a valid debit/credit card.
The prices stated on the website will be inclusive of any VAT payable. Prices are quoted in Pounds Sterling.
Description of products
We will do our best to ensure that all information, descriptions, photographs and prices of products appearing on the Site are correct at the time when the relevant information was entered onto the system.
Though we aim to keep the Site as up to date as possible, the information including product descriptions appearing on this Site may not always reflect the product exactly at the moment you place an order.
General IP and right to use
All the content on the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the "Content") is the property of Good Ventures Ltd, and is protected by United Kingdom and international copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered and unregistered marks of Good Ventures Ltd in the United Kingdom and other countries, and are protected by United Kingdom and international trademark laws. All other Trademarks not owned by us, our affiliates, partners or licensors that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Neither the Content, the Trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
Competition Terms And Conditions
These terms and conditions together with any specific rules set out in Competition Notices (as defined below) are the Competition Rules ("Rules") and apply to competitions on the Good Ventures "Sites"( www.evolvebeauty.co.uk, www.s5skincare.com), unless otherwise expressly stated. By entering a Competition("Competition"), entrants agree to be bound by these Rules.
Terms and conditions specific to each Competition are displayed in a notice on the page for such Competition ("Competition Notice") and are incorporated into the Rules. In the event of differences or discrepancy between these terms and conditions and the Competition Notice, the Competition Notice shall prevail.
Good Ventures reserves the right to cancel or amend the Competition or the Rules without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside Good Ventures's reasonable control. Any changes will be posted either within these terms and conditions or the Competition Notice. A copy of the Rules may also be obtained by sending a stamped addressed envelope to: Competition Rules, Good Ventures, 78 York Street, London, W1F 1DP.
In the event of any dispute regarding the Rules, conduct, results and all other matters relating to a Competition, the decision of Good Ventures shall be final and no correspondence or discussion shall be entered into.
Employees (or members of the families or households of employees) of Good Ventures or any company involved in the Competition, or any advertising agency or web company connected with the Competition or any such person’s subsidiary or associated companies, are not eligible to enter the Competition. Good Ventures reserves the right not to award a prize (and to select an alternative winner) if Good Ventures is aware or has reasonable grounds to believe that a winner is not eligible.
By entering the Competition, you hereby warrant that all information submitted by you is true, current and complete. Good Ventures reserves the right to verify the eligibility of all entrants.
The address you provide with your competition entry ("Entry") will be used to send any prizes so please make sure this is correct. Unless stated otherwise in the Competition Notice, Competitions are only open to residents of the United Kingdom and you are not entitled to enter the Competition if you are resident outside of the United Kingdom. Where a Competition is open to entrants from outside the United Kingdom, you are not entitled to enter the Competition if you are resident in a country or jurisdiction where the Competition may breach any law or regulation. Where this applies, Good Ventures’s invitation to enter the Competition in such country and/or jurisdiction is withdrawn.
Where a Competition is open to all age groups, Good Ventures assumes that by using the website and entering the Competition (and you warrant that) you are aged 18 or over or, if you are under 18, that your parents have consented to your entry into the Competition and these Rules. If a Competition is only open to a certain age group (e.g. 18 and over), this will be set out in the Competition Notice and Good Ventures assumes that by entering the Competition (and you warrant that) you are the appropriate age to enter the Competition).
Good Ventures reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of the Rules.
In the event that any entrant is disqualified from the Competition, Good Ventures in its sole discretion may decide whether a replacement should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to these Rules.
Unless stated otherwise in the Competition Notice, you may enter the Competition as many times as you like however where a winner has been selected and Good Ventures discovers or has reasonable grounds to believe the winner has used any software or automated process either to answer questions or to make bulk entries, Good Ventures may select an alternative winner. Any further winner will be selected on the same criteria as the original winner and will be subject to these Rules.
Competition entries must be made in the manner and by the closing date and time specified on the Competition Notice. Failure to do so will disqualify the entry.
There is no purchase requirement to enter a Competition and there is no charge to register for use of the website.
Proof of posting or emailing cannot be accepted as proof of delivery. Good Ventures cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of or unauthorised access to Entries, or Entries lost, damaged or delayed as a result of server functions, technical issues, virus, bugs or other causes outside Good Ventures’s control.
Entrants should note that unless stated otherwise, Good Ventures does not accept responsibility for the return of any Entries, including those consisting of artistic or other material.
Unless stated otherwise in the Competition Notice, prize winners will be chosen at random from all correct Entries (for competitions involving answering questions or where entry is by emailing or otherwise providing a name and/or contact details to Good Ventures) or from all submitted entries (where creative or artistic merit or other subjective criteria apply to entries (unless these are being judged as set out in the Competition Notice)), within 28 days of the closing date specified in the Competition Notice. Tie-breakers will be judged by Good Ventures and, if required by law, by an independent adjudicator. In all matters, the decision of the judge(s) and Good Ventures shall be final and no correspondence or discussion shall be entered into.
Prize winners will be notified in the manner and within the time specified on the Competition Notice (and may be contacted by Good Ventures or Good Ventures’s nominated supplier(s)). Return of any prize notification as undeliverable or failure to reply as specified in the notification (and within the time stated) may result in disqualification and selection of an alternate winner. If more than one prize is awarded only one prize per entrant will be awarded. Competition winner(s)’ names may be published on the website or you can write to Competition Prize Winners, Good Ventures, 78 York Street, London, W1F 1DP naming the specific competition including a self-addressed stamped envelope for a list of winners.
Claims for prizes must be made in the manner and within the time specified on the Competition Notice. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.
Prizes are non-transferable and there is no cash alternative. Good Ventures reserves the right to substitute prizes of equal or greater value at any time.
Prizes are awarded at Good Ventures’s discretion and no prizes will be awarded as a result of improper actions by or on behalf of any entrant. Where Entries are being judged on creative or artistic merit or other subjective criteria, Good Ventures and/or the Competition judges (acting reasonably) reserve the right not to select a winner, and/or to remove or amend selection criteria and/or the structure and operation of the Competition if Entries are not of the requisite standard.
Where a prize may not be appropriate for a younger contestant, the minimum age for entry will be stated in the Competition Notice and must be observed. Good Ventures reserves the right to request written proof of age of any winner.
All taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses upgrades etc.) as the case may be, unless specifically stated, are the sole responsibility of the prize winner.
Intellectual Property Rights & Use of Entries
Good Ventures does not, unless we agree this with you, claim any rights of ownership in your Entry. As such, you retain ownership of your Entry and, although Good Ventures will be able to use Entries as set out in the Rules, you will also have the right to use your Entry in any way you choose. Where any Entry is to be used in a different way (e.g. we are asking to own this) this will be made clear on the website and you will then be able to choose whether to enter the Competition. If you win a prize, as a condition to receipt of that prize, you may be required to sign a release form (in Good Ventures's then current standard form) in connection with the prize-winning submission.
In consideration of Good Ventures agreeing to consider entrants to the Competition, each entrant hereby agrees that Good Ventures (and third parties authorised by Good Ventures) may make any and all Entries available on the website and any other media, whether now known or invented in the future, which may include other internet sites, mobile, television and/or radio and that Entries may be made available with advertising and/or sponsorship. You now grant Good Ventures (and third parties authorised by Good Ventures) a non-exclusive, worldwide, irrevocable licence (for the full period of any rights in the Entry) to use, display, publish, transmit, copy, make derivative works or podcasts from, edit, alter, store, re-format, sell and sub-licence the Entry for such purposes.
Good Ventures does not guarantee to use or otherwise make available any Entry. Good Ventures may also, in appropriate circumstances, and at its sole discretion, reject, edit, remove or disable access to Entries that appear to be legally or otherwise problematic e.g. infringe the copyright or other intellectual property or privacy rights of others, are defamatory etc. or for any other reason.
Your Entry and any information submitted by you must be personal to and relate specifically to you. You hereby warrant that your Entry and all information which you submit and/or distribute will not infringe the intellectual property, privacy or any other rights of any third party, and will not contain anything which is libellous, defamatory, obscene, indecent, harassing or threatening. If relevant, Good Ventures reserves the right, but not the obligation, to screen, filter and/or monitor information provided by you and to edit, refuse to distribute or remove the same.
Good Ventures cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the Competition or as a result of accepting any prize. Good Ventures is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment or software, failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination of these, including any injury or damage to entrant’s or any other person’s computer or mobile telephone related to or resulting from participation or downloading any materials in the Competition. Nothing shall exclude Good Ventures’s liability for death or personal injury as a result of its negligence.
Data Protection and Publicity
Winners may be requested to take part in promotional activity and Good Ventures reserves the right to use the names and addresses of winners, their photographs and audio and/or visual recordings of them in any publicity.
The Competition and Rules will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England. The Sites are only intended to be accessed from the United Kingdom. Good Ventures makes no representation that materials on the Site relating to this Competition are appropriate or available for use at other locations and access to them from territories where their contents are illegal is strictly prohibited. If you access the Site outside of the United Kingdom, you are responsible for compliance with all local laws.
How to contact us
You can contact us in relation to any Competition by writing to [Name of Competition], Good Ventures, 78 York Street, London, W1F 1DP or by emailing us.
Compliance with laws
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. Limitation of liability While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy.
The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products.
This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
- any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
- any loss of goodwill or reputation; or
- any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
If any of these Terms and Conditios is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Law These Terms and Conditions will be governed by English law and the parties submit to the exclusive jurisdiction of the English courts in relation to any dispute which may arise between them.
If you have any questions or queries regarding any matter above, please call us on 0844 991 0061 or by email us via our contact us page.